Return and Refund Policy

At Monarch Mode Central, we strive to provide a seamless shopping experience for our customers. Below, you'll find detailed information about our returns and refunds processes.

    Returns and Refunds

    We understand that sometimes a retail clothing product may not meet your expectations or fit perfectly. That's why we have a hassle-free returns policy in place. Here's what you need to know:

    • We offer a 15-day return window from the date of delivery.
    • To be eligible for a return, the item must be in its original condition, unworn, and with all tags attached.
    • Please ensure that you include the receipt or proof of purchase with your return.
    • To initiate a return, please contact our customer support team at info@monarchmodecentral.com. They will provide you with further instructions and a return shipping label.
    • Once we receive your returned item, our team will inspect it to ensure it meets the return criteria.
    • If your return is approved, we will process a refund to your original payment method within 10 business days.
    • Please note that shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the return is due to a defective or incorrect item.

    For any further questions or concerns regarding our shipping and returns policies, please don't hesitate to reach out to our customer support team at info@monarchmodecentral.com. We are here to assist you and ensure your satisfaction with our products.